From: EV1Rick@aol.com Date sent: Thu, 2 Mar 2000 11:59:57 EST Subject: [EV1-CLUB] Ken Stewart Message - 1997 Generation 1 EV1 Safety Recall To: ev1-club@cco.caltech.edu EV1 Owners and Enthusiasts, Forwarding: Dear EV1 Owner, Attached are electronic versions of letters express mailed today regarding a safety-related issue on the Gen I, 1997 EV1. All Gen 1 and Gen II owners will be mailed lettters at your address of record. Please be assured that the safety of our customers is of the utmost importance to General Motors. Sincerely, Kenneth C. Stewart, Brand Manager GM Advanced Technology Vehicles March, 2000 Dear Generation I, 1997 EV1 Customer: This notice is sent to you in accordance with the requirements of the National Highway and Motor Vehicle Safety Act. General Motors has decided that a defect which relates to motor vehicle safety exists in all 1997 Generation I, EV1 and 1997-98 S-10 Electric Truck vehicles. These vehicles were produced with a charge port assembly that may fail during a charging event. If this occurs, heat could build up within the charge port and a fire could result without prior warning. What General Motors will do: A General Motors specialist will be notifying you to make arrangements for your vehicle to be returned to an authorized GM location, assist in the termination of the lease on your vehicle, and discuss your immediate transportation needs. What you should do: Users and/or Customers of Generation I, 1997 EV1s are urged to park their vehicle and immediately discontinue any and all vehicle charging. It is recommended that customers park their vehicle away from the charger to help prevent inadvertent use of the charging system. If you are not satisfied that General Motors has done their best to remedy this situation without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh St., S.W., Washington, DC 20590, or call 1-800-424-9393 (Washington, DC residents use 202-366-0123). General Motors sincerely regrets any inconvenience or concern this situation may cause you. However, we feel that these measures are necessary to assure the safety of our Generation I, 1997 EV1 Customers and their property. We want you to know that we will do our best to provide for your immediate transportation needs. Sincerely, General Motors Corporation March, 2000 Dear Generation II, 1999 EV1 Customer: You may have heard about the recent decision by General Motors to recall all Generation I, 1997 EV1 vehicles. We are writing to let you know what this is about and especially to let you know that your Generation II, 1999 EV1 vehicle is not involved. General Motors has decided that a defect which relates to motor vehicle safety exists in all Generation I, 1997 EV1 and 1997-98 S-10 Electric Truck vehicles. These vehicles were produced with a charge port assembly that may fail during a charging event. If this occurs, heat could build up within the charge port and a fire could result without prior warning. These concerns do not relate to the Generation II, 1999 EV1s due to their uniquely different charge port design. As you know, we place the absolute highest priority on our customers' safety and satisfaction, and we sincerely regret any concern this situation may cause. Customers of these vehicles have already been notified and General Motors is taking appropriate measures to address their immediate transportation needs. We will endeavor to ensure that this situation is addressed promptly. We regret any concern this matter may have caused you and want to assure you that you are not affected by this current action. Also, we want you to know that we will always do our best to make sure you are completely satisfied with your Generation II, 1999 EV1. Sincerely, General Motors Corporation